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CEF rendering exception. GRPC rendering request failed

Hi everyone, 

In my company's server, I installed Qlik Nprinting Server june 2019, Engine June 2019 and Designer June 2019 with Qlik Sense Server June 2019 in an other machine. Everything is done without any problem until i wanted to generate a report. I get this error (you can see it in the joint image). However, it's possible to extract tables with designer but not images. 

Does anyone have a solution for this ? Thank you.

PS: I installed Nprinting before so I am sure about all the installation steps and configurationsSans titre.png

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5 Replies

Did you do some google research? Below links are describing different versions of Qlik Sense and Nprinting configuration.

maybe you will need to log a support case...

https://support.qlik.com/articles/000071090

https://support.qlik.com/articles/000054392

https://support.qlik.com/articles/000053262

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.

Thank you for your reply. Actually I already tried all three articles that you mentionned. And still doesn't work.

Support
Support

Hi @radhouane_skander 

Please check the following points in this end to end troubleshooting guide. In most cases, this error is due to a configuration issue with the Qlik Sense hub ie: a 'prefix' used that needs to be included in your NPrinting Proxy address path, use of http rather than https or possibly one of the other items described in the article.

https://support.qlik.com/articles/000056332

If you still encounter the error after checking all the points in the article, please do start a support case.

Kind regards...

We are just 'like' you and like to be liked when providing a helpful answer. You may also press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!

Thanks Frank for the response, 

 

Actually , I saw this article before and it didn't help. I am thinking that the problem is due to some bad configuration in domain user because i installed Qlik Sense Server and Qlik Nprinting in other servers and it works. I am also going to try Qlik Nprinting September 2019 soon to see if it will resolve the problem.

Support
Support

Hi @radhouane_skander 

Sounds good.

Keep in mind however that the article I suggested is a 'living' article and I have added additional solutions very recently...so it might be worth having a second look.

best...

We are just 'like' you and like to be liked when providing a helpful answer. You may also press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!