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Partner
Partner

Cache in filter NPrinting

Hi community,

I need your help.

I can´t create fields in a filter, because show a error message that say "Must generate the cache for the connection", but the cache is generated. Version 17.3.0.0

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The connection is for SADESC App

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What happen? Why can´t create fields?

Any help?

Thanks.

12 Replies
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Partner
Partner

Help me please!

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Master II
Master II

Have you updated your source data model recently to include the new field? Nprinting doesn't auto generate the cache each time it changes so might need to run it again.

Go to connections and rerun the generate metadata task.

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Partner
Partner

I generate metadata each time to change a source data. The problem is that NPrinting show a message "must generate cache...", recharge metadata and the error message persists.

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Partner
Partner

You can try to create a new data connection. Then you can see if your problem still exists. Maybe there is some cache problems. You had to restart the nprinting services in previous version of nprinting 17. Did you try this?
Wouter

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Employee
Employee

Hi,

in which NPrinting App are you trying to create the filter? Is is the same NPrinting App that contains the connection that you generated?

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Partner
Partner

Yes, the same APP

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Champion III
Champion III

you can create a new connection or replace with app id once again.

did you added filter value in filter tab?

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Partner
Partner

I try after restart nprinting services, but not works... same error message when try create a field of a filter.

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Partner
Partner

I create a new app, new connection.... but same result. Same error message. I can´t create fields of a filter.