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Can't reload metadata of connection in Qlik NPrinting

Hi,

In NPrinting I've created a connection to a Qlik Sense Enterprise server App. When I try to load the metadata I get the error at the bottom of this message.

If I then export the certificates of the Qlik Sense server (again) and import them again to NPrinting it will reload the metadata without problem.

The next day the same error message is back and I have to export and import the certificates again.

There are no custom certificates installed, just the default Qlik Sense ones.

Has anyone encountered this before?

Thanks in advance!

Thijs

ERROR IN SenseNavigator : Connection failed after 4 attempts. Error message:??  The remote certificate is invalid according to the validation procedure.??  The remote certificate is invalid according to the validation procedure.??  The remote certificate is invalid according to the validation procedure.??  The remote certificate is invalid according to the validation procedure. -    at Qlik.Engine.Communication.QlikConnection.AwaitResponseTask(T task, String methodName, CancellationToken cancellationToken)??  at Qlik.Engine.LocationExtensions.Hub(ILocation location, ISession session, Nullable`1 noVersionCheck)??  at Engine.Navigator.QlikSense.SDK.Extensions.LocationExtensionsEx.HubEx(ILocation location, ISession session, Nullable`1 noVersionCheck)??  at Engine.Navigator.QlikSense.SDK.SenseNavigator.<OpenApp>b__0()??  at Engine.Navigator.QlikSense.SDK.Module.<>c__DisplayClass2.<LoadSenseSDK>b__1()??  at Engine.Navigator.QlikSense.SDK.Module.LoadSenseSDK[TResult](Func`1 code)??  at Engine.Navigator.QlikSense.SDK.SenseNavigator.OpenApp()??  at Engine.Navigator.QlikSense.SDK.SenseNavigator..ctor(QlikSenseConnectionString connectionString, RenderingManager renderingManager)

1 Solution

Accepted Solutions
Support
Support

Re: Can't reload metadata of connection in Qlik NPrinting

Hi Thijs,

What version of NPrinting? There was an issue in versions prior to 17.2.1 where the OS could delete the certificates from time to time.

HTH - Daniel.

View solution in original post

2 Replies
Support
Support

Re: Can't reload metadata of connection in Qlik NPrinting

Hi Thijs,

What version of NPrinting? There was an issue in versions prior to 17.2.1 where the OS could delete the certificates from time to time.

HTH - Daniel.

View solution in original post

Partner
Partner

Re: Can't reload metadata of connection in Qlik NPrinting

Thanks Daniel,

This seems to have solved the problem.

best regards,

Thijs