Skip to main content
Announcements
Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
cancel
Showing results for 
Search instead for 
Did you mean: 
Anilb1603
Contributor III
Contributor III

Do not send an email when task fails

Hello guys,

I am looking for an option to disable sending an email to the users when NPrinting task is failed for some reason. Currently I see 2 options but looks like both will send an email to the users even though task is failed. 

@ Can you please help me on this?

Anilb1603_0-1601492154731.png

 

Thanks,

Anil

Labels (2)
1 Solution

Accepted Solutions
Ruggero_Piccoli
Support
Support

Hi,

The options in your screenshot are explained in 

https://help.qlik.com/en-US/nprinting/September2020/Content/NPrinting/AdministeringQVNprinting/Admin.... Maybe you have to set the first "When a publish task cannot generate one or more reports" to the second value "Recipients will receive successful reports, with no error message". If all reports fail, recipients will not receive an email.

The "Task execution notifications" are sent to the fixed list of recipients you configure there, not to the users for which the report is created. 

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

3 Replies
Frank_S
Support
Support

@Anilb1603 

Can you confirm that email is still sent after the entire task shows a 'failed' status?

If the task is in a 'failed' status, I believe that no email should be sent to end users. However, you may receive a notification if you are listed in the to cc or bcc of the 'tasks' settings

 

Frank_S_1-1601503327577.png

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!
Ruggero_Piccoli
Support
Support

Hi,

The options in your screenshot are explained in 

https://help.qlik.com/en-US/nprinting/September2020/Content/NPrinting/AdministeringQVNprinting/Admin.... Maybe you have to set the first "When a publish task cannot generate one or more reports" to the second value "Recipients will receive successful reports, with no error message". If all reports fail, recipients will not receive an email.

The "Task execution notifications" are sent to the fixed list of recipients you configure there, not to the users for which the report is created. 

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Anilb1603
Contributor III
Contributor III
Author

Thanks,  @Ruggero_Piccoli . Looks like the second option is worked.