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JustinDallas
Specialist II
Specialist II

Don't send report on failure

Hello Folks,

Sometimes, due to the data that is available, my report has filters that don't exist in the current set.  This causes the report to be ungeneratable and send out an error.  Is there a way for me to tell NPrinting to not send out that email to the recipient complaining about not being able to generate a report.

Sincerely,

Justin Dallas

8 Replies
Lech_Miszkiewicz

What version of NPrinting are you on?

I am sure current version will not send an empty email...

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
JustinDallas
Specialist II
Specialist II
Author

It won't send an email, but it will send an email complaining that the report couldn't be generated.  This effect can be seen when your report has a filter for a value that doesn't exist ex. { WorldCupYear=2029 }.

Here is what my emails look like.

%%Embed_WIP > Lates v3 > On-Time Exceptions Report Beta_HTML_Normal_c7e1c137-bfd9-4e04-b01e-97009df41e2c%%



Some reports failed to generate:

  • Report "WIP > Lates v3 > On-Time Exceptions Report Beta" with output format HTML


Please contact your administrator for further details

JustinDallas
Specialist II
Specialist II
Author

I'm sorry, I neglected to mention, I'm on version

Qlik NPrinting November 2017

Version: 17.6.0000.0

Lech_Miszkiewicz

My bad Justin - you might be rigth - the empty report will not be sent, but email might still go out.

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
JustinDallas
Specialist II
Specialist II
Author

Yep, and that's what I was looking to squelch.  I'd rather get my butt-kicked or have a friendlier message than have to explain to everyone the sequence of events that lead to no report being attached.

blaise
Partner
Partner

The only way I see it to use the API to remove unwanted users from the group or run the import task (if you using it) and check the "remove/delete users..." checkbox.

pgalimutti
Partner
Partner

Hi Justin - We recently got the same complaint from user.  Have you been able to find a way around or permanent fix?

Ruggero_Piccoli
Employee
Employee

Hi,

Please open a new post for any new question. Always add all the information that are necessary to reproduce and understand the issue. For example the version of Qlik NPrinting you are using, screenshots and logs etc.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
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