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kbachir_katia
New Contributor III

Error Cache NPrinting

Hello everyone!

I installed Nprinting 17.2, but I have a problem.

My connection to the server is failed. I have this message :

Connection : Ok

Error : Request has been purged due to connection errors

I don't have any section access, I installed QV desktop on the same server.

Some suggestions?

Thank you

Katia

1 Solution

Accepted Solutions
kbachir_katia
New Contributor III

Re: Error Cache NPrinting

Hello,

Just for information, I called the support Qlik. The connection doesn't work due to a problem with  Nprinting 17.2.

The bug will been fix on the version 17.2.2.

Thank you for your help

Katia

24 Replies
sravankumarkatu
New Contributor III

Re: Error Cache NPrinting

Hi Katia,

Can Nprinting admin user(nprinting account) access the qvw you are trying to connect??
nprinting admin user should have QV license assigned and should be able to access(open) the document you are trying to connect.

Thanks

sravan

kbachir_katia
New Contributor III

Re: Error Cache NPrinting

Hi Sravan,

Thank you for your answer

Yes, the NPrinting user access to the qvw and have a QV license assigned.

When I tries to open a connection server directly with the Qlikview desktop it ok but with Npriting connection I can't.

Thanks

Katia

giakoum
Honored Contributor II

Re: Error Cache NPrinting

Are you using qvp (open in server) to open the qvw from Nprinting?

If yes, what version of QlikView do you have?

MVP
MVP

Re: Error Cache NPrinting

Maybe a dumb question, but check that all NPrinting services are up and running in the Windows Services Console (services.msc)

kbachir_katia
New Contributor III

Re: Error Cache NPrinting

Yes all Nprinting services are running

kbachir_katia
New Contributor III

Re: Error Cache NPrinting

Yes I'm using the qvp to open the qvw.

The version of Qlikview is the V12 and Nprinting 17.2

giakoum
Honored Contributor II

Re: Error Cache NPrinting

Which SR? I believe it works only with the latest...

Not applicable

Re: Error Cache NPrinting

Server connections (to a single server, node in a cluster and to the cluster) are all supported in NPrinting 17.2 and above.

aaron_ppmc
New Contributor III

Re: Error Cache NPrinting

Hy Katia,

have you tried to connect nprinting to the qvw stored in your file System - not via qvp.

br,

aaron

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