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Error Error while executing the service. Retrying to execute. (Error: cdsEvents: Cannot perform this operation on a closed dataset)

Hello

the following error in Qlik Nprinting is presented and it is not known because it happens or is solved.

Someone can help us ?

Thank you

2 Replies
wonkymeister
Contributor

Re: Error Error while executing the service. Retrying to execute. (Error: cdsEvents: Cannot perform this operation on a closed dataset)

Hi,

we have the same issue (just occurred over the weekend)

"cdsEvents: Cannot perform this operation on a closed dataset"

any ideas anyone?

cheers

wonkymeister
Contributor

Re: Error Error while executing the service. Retrying to execute. (Error: cdsEvents: Cannot perform this operation on a closed dataset)

Got the solution for this today - corrupt XML file.

Instructions to correct that worked for us:

Description

The error message is shown by NPrinting Server, normally when you click on the "Monitoring tool" option.

Cause

The problem is due to a corruption in the schedules.xml file.

Resolution

This problem is due to a corrupted file.

i. Open NPrinting Server and stop the service.

ii. Open the C:\ProgramData\NPrinting\Monitor folder and remove the schedules.xml file.

iii. Restart  the service.

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