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julian_rodriguez
Partner - Specialist
Partner - Specialist

Error: The preview request failed with message: StartIndex cannot be less than zero. Parameter name: startIndex

Hello experts:

I'm facing the below error, when sending a preview of an Excel report:

The preview request failed with message: StartIndex cannot be less than zero.

Parameter name: startIndex

Erorr.JPG

This is the scenario:

I have developed the report on NPrinting 16.6 (SR6)

I have followed the process to export and import to NPrinting November described on the help site

I'm using QlikView 11.2 SR 17

I have created a connection to the qvw, as local file, and everithing was ok.

When I try to get the preview, after a while, I get the above error.

If I create a report task, the report never shows up.

Any ideas?

Best regards

Julian

1 Solution

Accepted Solutions
julian_rodriguez
Partner - Specialist
Partner - Specialist
Author

I think I have found the problem:

The report is using a formula object, when I remove it, it worked fine.

I think that there is a issue or bug on November 2017 version of NPrinting. Could you guys confirm that please?

Best regards

Julian

View solution in original post

3 Replies
julian_rodriguez
Partner - Specialist
Partner - Specialist
Author

I think I have found the problem:

The report is using a formula object, when I remove it, it worked fine.

I think that there is a issue or bug on November 2017 version of NPrinting. Could you guys confirm that please?

Best regards

Julian

Chanty4u
MVP
MVP

it is not bug i think,

you have to select the range properly then only it will work orelse it will give the same error.

DavidQVx
Contributor
Contributor

What do you mean by "select the range properly" ? You mean in the Excel template ?