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ing_jesus_lopez
New Contributor II

How To Configurate Send Reports in Nprinting

Hello Everybody:

My problem is the nprinting not send emails, i configurate with two emails for the send email, this emails use differents smtp configuration but i dont to achieve.

How to configure correct Nprinting for send emails.

Regards.

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8 Replies
sureshqv
Esteemed Contributor III

Re: How To Configurate Send Reports in Nprinting

ing_jesus_lopez
New Contributor II

Re: How To Configurate Send Reports in Nprinting

hello Chanty 4u:

This steps for configuration, i made before, i assigned a role 'NewsStand User' to my user for send email. The port i use is 587 and the email for test is from gmail.smtp.png

Employee
Employee

Re: How To Configurate Send Reports in Nprinting

Hi Jesus,

You seem to be on an old version of NPrinting. If you upgrade to November 2017 or later, you will have a "Send test email" button that you can use to test your SMTP Server settings. https://help.qlik.com/en-US/nprinting/November2017/Content/Setup/HowSetUpE-mailNPrinting/Set-up-emai...

HTH - Daniel.

ing_jesus_lopez
New Contributor II

Re: How To Configurate Send Reports in Nprinting

Hello Daniel,

I downloaded the new version, but i have a question, i uninstall first the previous version ?

Employee
Employee

Re: How To Configurate Send Reports in Nprinting

Hi Jesus,

In order to preserve all your work it would be best to upgrade rather than uninstall/install. Depending on your current (previous/old) version, you may need to upgrade to an intermediate version before upgrading to version February 2018. Please go through the relevant Upgrade paths carefully.

https://help.qlik.com/en-US/nprinting/February2018/Content/DeployingQVNprinting/Qlik-NPrinting-upgra...

Remember to always take a backup before any upgrade attempt.

HTH - Daniel.

Employee
Employee

Re: How To Configurate Send Reports in Nprinting

Hi,

After follow Daniel's and Chanty's suggestions please note that Gmail has some anti-spam settings when used as SMTP server. For example you have a maximum number of emails that you can send in a limited amount of time. Search for details in official Gmail documentation. In any case if you use smtp.google.com with Qlik NPrinting you could experience some issues. For example the first users will receive the email with reports and last users will not receive.

My suggestion is to use smtp.google.com only for basic tests and use your smtp server for production use.

Best Regards,

Ruggero

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Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
ing_jesus_lopez
New Contributor II

Re: How To Configurate Send Reports in Nprinting

Hello,

The solution was install the last version of qlik nprinting, engine and designer.

Regards.

Employee
Employee

Re: How To Configurate Send Reports in Nprinting

Thanks for the feedback.

Please remember to mark the correct answer.

Best,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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