I'm new to Qlikview NPrinting, now I'm using the NPrinting 17.1, I just want to send e-mail to myself to test the function. But I don't know how, I also saw the tutorial of NP 16 and some threads about the sending e-mail issue, and didn't find a method to solve that.
I have created a task, I think my problem is also in SMTP server. My configuration is :
I'm using the office365 SMTP server, so I think I can't check the server log and the username and password is mine, the default sender is my email, I think that's fine.
After I run the task I can saw the log in nprinting_scheduler.log :
Thanks for reply, actually I have let my IT colleague to check, he said there is no error, if there is, he will receive the e-mail about that, and we can't check the server log, because I use the office365 smtp server.
And I also created another user using XXXX@163.com, and didn't get the e-mail either. My e-mail is fine I think, because I'm using it now.
Are you also using the smtp.office365.com in NPrinting? Or what else do I need to check?
we have lots of experience with NPrinting since their version 14 and until v16 the Email setup with Google or other SMTP services was straight forward. I just spent several hours with NP 17.1 and could not get sending emails to work until I configured the SMTP role on my NPrinting test server: Setup and Configure SMTP Server on Windows Server 2012
Not sure if this helps you but the fact that Google SMTP configuration used to be easy before v17 and currently does not appear to be working (at least for me) might give you the idea to test with different SMTP servers.