Install On-Demand on IIS server that only runs qlikview settings services

[Sahal]

Hi, We have followed all the documentation on installing On-Demand for Nprinting but we are stuck.

In all the documentation it stated that you should install On-Demand on"QlikView Server" but it does not say on which Qlikview server services.

Our issue is that we have a clustered QlikView server that runs qlikview server services only on 3 server, and we have another server that hosts the IIS accesspoint that has QlikView Settings Services installed.

On-Demand must be installed in the "qlikview server" that hosts the IIS and i would assume that that means the server that has the QlikView Settings Services installed and not the QlikView Server Services installed.

The issue we are facing now is that on the IIS server (with QlikView Settings Services ) gets this error and we can not continue.

QlikView folder: C:\Program Files\QlikView

QlikTech folder: C:\ProgramData\QlikTech

So this should not be wrong hmm...

[Albert_Candelario]

Hi,
Could you check our article https://support.qlik.com/articles/000054709 and let us know if helps to solve your issue!
Cheers

[Sahal]

Hi, this does not work.

As you see in the image i posted im not able to even press the the "next.." button in the background becausethis error appears Before.

However i do not Think this is the issue. We have a DEV Environment (one server) with all QlikVew server services installed and the root folders of QlikVew and QlikTech are in the same Place as for this server that got the error and on the DEV Environment works.

I think it has something to do with that we ONLY have QlikView Settings Services installed on this server and that has not been tested by you guys to see if on-demand works with accesspointbeing located on a different server than the qlikview server services. If this is the case then this is a bug.

[Albert_Candelario]

Hi,

Thanks for the information.

I just try on one of my testing environment on a server where I only have the Settings Service installed with the IIS and I could not reproduce your issue.

What versions of QlikView and NPrinting are you using?

Cheers!

[Sahal]

Hi, This is what we have on the server.

On-Demand: QlikNprinting_On_Demand_Add-on.exe (notes this is the .exe and not .msi)

On-Demand version: Qlik Nprinting February 2019 On-Demand add-on (19.0.3.0)

OS: Windows server 2012 R2 Standard

QlikView services: QlikView settings services

Qlikview version: QlikView server november 2017 Sr9 (12.20.21000.0)

[Albert_Candelario]

Hi,

do you have any installation folder moved to another location or using a symbolic link?

Cheers,

[Sahal · Accepted solution]

The issue was a corrupted QlikView installation and after reinstalling it all worked.

[Albert_Candelario]

Excellent! Thanks for sharing this with us and keep using the Community!