Issue to open a powerpont document

[sylvain_piccarreta]

Hello,

I was working to design a report with powerpoint. All was ok. Today, I try top open it and I have a problem :

I have the message below 

I tried to export and import with another name, I have the issue.

someone to help me please ?

thanks,

Regards,

Sylvain

[Ruggero_Piccoli]

Hi,

This error usually appears when you try to edit an Office template but you don't have Office installed, or you installed an unsupported version. 

Be sure to have a supported version of PowerPoint installed. If you have it try to uninstall and reinstall.

Best Regards,

Ruggero

[sylvain_piccarreta]

thanks. That it's strange, because, if i create a new document, add some features, save. I can open it. I have the issue just on this document.....

[Ruggero_Piccoli]

Hi,

With Windows task manager check and in case kill old powerpoint.exe process. 

Be sure that the Designer is at the same version of the Server.

Best REgards,

Ruggero

[sylvain_piccarreta]

thanks,

The issue was that my file was damaged and the restore was the only choice.

But, I d'ont understand how my file has been damaged ....

thanks again for your help