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Creator
Creator

My reports are not being send to the Newsstand?

Hello everybody, I'd been having problems with NPrinting June 2018. When I run my task and send my report to a destination folder and the Newsstand as well I only can see the report in the Folder and the Newsstand its empty. Any idea why is this happening? A thing I might say is that my NPrinting Server has not Internet connection. Is this may be the reason?

Regards,

Pablo

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Support
Support

Hi Pablo,

Ensure that:
1. The user has the appropriate privileges. I suggest that you temporarily assign the user the Administrator or NewsStand user Security Role and test
2. In the Task settings, ensure that the User/group is enabled and Newsstand is checked under Destinations

HTH - Daniel.