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sweetu153
New Contributor III

N Printing 17.1 error

Hi All,

when ever i try to preview N printing Report, it throws below exception.

---------------------------

Error

---------------------------

The preview request failed with message:

Report generation failed because node CH10 of type

Qlik.Reporting.Reports.Tree.Template.ImageNode in level root.CustomerRepName_Level

received an ApplyFailureResponse from request 20708117-7a91-4268-b427-ff1eaec9563a.

Object reference not set to an instance of an object


Could some one suggest me how to debug or fix this issue.


Regards,

Krishna

30 Replies
Not applicable

Re: N Printing 17.1 error

Did you try any of the other report formats? I received the same error when previewing a PixelPerfect report however did not get the error when previewing as an excel report - same connection

Thanks

Chad

Partner
Partner

Re: N Printing 17.1 error

Hi Krishna,

Have you manage to resolve the issue? We are facing the same problem, please let me know.

Regards,

Eleni

Partner
Partner

Re: N Printing 17.1 error

We are also having the same issue.

Our reseller sent the logs to Qlik and they said they can't reproduce the error.

MJ.

sweetu153
New Contributor III

Re: N Printing 17.1 error

Hi Eleni,

We uninstalled 17.1 and degraded to 16.0 as Nprinting team has not provided the solution.

Employee
Employee

Re: N Printing 17.1 error

The last of the 'preview' errors was fixed in 17.2.1 .  Are you at the version ?  When you upgrade follow the upgrade procedures in the release notes carefully. need to ensure all services and processes fully close prior to an upgrade.

Not applicable

Re: N Printing 17.1 error

Same error as well I am afraid. Running 17.2.2. Has anyone managed to solve this?

Highlighted
rmbsrichard
New Contributor II

Re: N Printing 17.1 error

Having the same problem on 17.2.2 as well, any solutions yet?

Partner
Partner

Re: N Printing 17.1 error

same error with 17.2.2. does anyone have a solution?

Partner
Partner

Re: N Printing 17.1 error

Hello!

Are you trying to Preview a Pivot Table? If yes - it's a reported Bug to Qlik in Nprinting.

Workaround is only to use a different Chart typ.

Br.

Aaron