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wangxusq
New Contributor III

NP June Error

Hi everybody,

I install the NP june in my VW. And  when I use https://localhost:4993/ ‌ It shows OK.

1.png

But when I use https://pc-008:4993/  at my local PC,  ERROR comes .(pc-008 is my VM Host name.)

2.png

I try to click the 'login' and refresh, but no success.

What's wrong?

Thanks.

13 Replies
devarasu07
Honored Contributor II

Re: NP June Error

Hi,

Try with IP address Instead of host name. because your server host name combine with your DNS domain server.

like this hostname.company.local


Thanks,Deva

wangxusq
New Contributor III

Re: NP June Error

Thanks, I use my IP address, it is OK. But when I edited template, the NP desiger did not show. What's wrong?

(Of course ,in my VM,evrything is OK)

3.png

Re: NP June Error

Hi,

You have to check with network team did they allow and add the port number 4993 in network system. If not kindly check with them or you can check this with telnet system as well as.

Regards,

Anand

wangxusq
New Contributor III

Re: NP June Error

Hi,

the network is OK and and port number is OK. Now when I edited template, the NP desiger did not show. What's wrong?

thanks.

devarasu07
Honored Contributor II

Re: NP June Error

Ok, can you close this thread by marking correct. open another thread for this issue.

PS:

Is your client and server are same version?

check this thread

NPrinting 17 Editing template on desktop

Thanks,Deva

wangxusq
New Contributor III

Re: NP June Error

Hi, I am sure the same version. when I click the 'edit template', the error is:

4.png

what a mess

Re: NP June Error

OK also check did the HTTP protocol is bind as well or not HTTP and HTTPS both are different

Check to run some of this urls on address bar with localhost not domain name

https://localhost:4993/login

http://localhost:4993/login

Regards

Anand

devarasu07
Honored Contributor II

Re: NP June Error

Hi,

Just wanted check, did you installed NP Designer client version 17 in your  desktop? If so then make sure profile have permissions to edit/create reports (may you can  set admin privileges)?

Thanks,

Deva

wangxusq
New Contributor III

Re: NP June Error

Yes I install NP designer 17.4.0.0 in my VM and local PC, the newest version and the same version with server.

it is OK in VM using the account Administrator.  Used the same account in my local PC, the error shows. So this account Administrator has the prtmissions to edit/create reports. Anything else? Or I need to provide other message?

Thanks

Maybe the VW and the local PC are not in the domain?

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