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mall1m
New Contributor III

[NPRINTING 16] License tampered / URL_CHECKSUM_ERROR during licence validation

Dear All,

I'm installing a Nprinting server 16

The customer licence is valid till the end of 2016 (31/12/2016)

During licence validation, I encounter the following message Licensing system internal error: |Error (2)|URL_CHECKSUM_ERROR

After validating this message I have another message in the validation screen itself, telling the licence is tampered

Same problem occurs with Nprinting designer

Does anybody encounter the same problem ?

I tried to reach the Qlik support team / and my sales team but as it's a bit urgent I'm also searching if it should be another problem than a license one

Thanks in advance for your help

1 Solution

Accepted Solutions
mall1m
New Contributor III

Re: [NPRINTING 16] License tampered / URL_CHECKSUM_ERROR during licence validation

problem solved after reaching QlikConcierge

- it wasn't a licence validity problem

==> we put the LEF file (for both server and designer) in the ProgramData\Nprinting folder and it solved the problem

1 Reply
mall1m
New Contributor III

Re: [NPRINTING 16] License tampered / URL_CHECKSUM_ERROR during licence validation

problem solved after reaching QlikConcierge

- it wasn't a licence validity problem

==> we put the LEF file (for both server and designer) in the ProgramData\Nprinting folder and it solved the problem

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