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NPrinting 17.3 Connection cache-Error Request has been purged due to connection errors

Question branched from this earlier topic:

NPrinting 17 Connection cache-Error Request has been purged due to connection errors

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Experiencing this issue for NPrinting 17.3.0. connecting from source Qliksense.

10-2-2017 3-55-06 PM.jpg

Appreciate if you could provide the step by step re-exporting sense server certificates as might missed some of the steps.

Thank you in advance.

7 Replies
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Partner
Partner

Dear Dacanay,

Did it work with one of the previous versions of Qlik NPrinting, NPrinting 17.2.3 perhaps?

Kind regards,


Gerald

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Dear Gerald,

This is a fresh installation of NPrinting and the qlik sense version is 3.1 SR4.

Performed the certificate installation: -> https://help.qlik.com/en-US/nprinting/17.3/Content/DeployingQVNprinting/Installing-sense-certificate... The cache status is ‘Generating’ for two days now.

Thank you in advance for your support.

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Not applicable

Hi Daniel,

Tried the link you've provided many times but still same error occurred.

Appreciate your inputs on this.

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Contributor II
Contributor II

Hi Romer,

I'm encountering same exact error, wondering if you found solution to this error.

I'm my case I'm using latest NPrinting and Sense releases..

Qlik NPrinting - 17.3

Qlik Sense Server - 3.1.5

Appreciate your inputs.


Thanks,

Laks

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Partner
Partner

Check the firewall on your QlikSense server, ports 4242, 4243, 4747 should be allowed inbound on the QlikSense server

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Specialist
Specialist

For future reference:  this issue was resolved for me by leasing a QlikView Desktop licence on the server.  Logging on to the server with the nprinting service account.