Qlik Community

Qlik NPrinting Discussions

Discussion Board for collaboration on Qlik NPrinting.

alandry88
New Contributor II

NPrinting 17.5 - Excel Template - Keep getting "Interface Not Supported"

I keep getting "Qlik Nprinting Designer can't find a supported reporting template editor for this file".

ErrorMessage.PNG

I've tried uninstalling & reinstalling the designer and office 201 and even tried this workaround (Workaround for MicroSoft Office 2013 error: "Cannot find a supported template editor") but had no luck.

Any ideas??

1 Solution

Accepted Solutions
alandry88
New Contributor II

Re: NPrinting 17.5 - Excel Template - Keep getting "Interface Not Supported"

I finally fixed it myself!  The problem for me was that the previous version of Excel was uninstalled incorrectly on the machine. To fix it, I used the following instructions from Microsoft:

  1. Open the regedit editor.
  2. Open HKEY_CLASSES_ROOT >> TypeLib >> {00020813-0000-0000-C000-000000000046}   (The Excel PIA key is {00020813-0000-0000-C000-000000000046})
  3. Delete the last version folder (Excel 2013 is 1.8, Excel 2016 is 1.9)
4 Replies
sureshqv
Esteemed Contributor III

Re: NPrinting 17.5 - Excel Template - Keep getting "Interface Not Supported"

Hi,

you are not able to open any other ? or only this?

only this means -  there is issue with template

if this with all--- try to upgrade the latest ms office

andre_gas
New Contributor II

Re: NPrinting 17.5 - Excel Template - Keep getting "Interface Not Supported"

Hi,

Verify in task manager that doen't exist an EXCEL.EXE process running. If it exists, kill it.

Now try to reopen the Designer.

Eventually, restart the PC/server to solve the problem.

Sometimes happens office processes still running in background causing that error.

Employee
Employee

Re: NPrinting 17.5 - Excel Template - Keep getting "Interface Not Supported"

Be sure that one of the supported Microsoft Office versions is installed locally on the computer where you are running Qlik NPrinting Designer. System requirements for Qlik NPrinting Designer ‒ Qlik NPrinting.

Office 365 is not supported.

You don't need to install MS Office on the computer where NPrinting Server or Engines are running.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
alandry88
New Contributor II

Re: NPrinting 17.5 - Excel Template - Keep getting "Interface Not Supported"

I finally fixed it myself!  The problem for me was that the previous version of Excel was uninstalled incorrectly on the machine. To fix it, I used the following instructions from Microsoft:

  1. Open the regedit editor.
  2. Open HKEY_CLASSES_ROOT >> TypeLib >> {00020813-0000-0000-C000-000000000046}   (The Excel PIA key is {00020813-0000-0000-C000-000000000046})
  3. Delete the last version folder (Excel 2013 is 1.8, Excel 2016 is 1.9)
Community Browser