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arvind_patil
Valued Contributor III

NPrinting 17 - Generating cache status

HI experts,

I am currently facing issue of NPrinting 17 . I have generated connection the Cache status shows generating always. I have restart services as well as Nprinting server. in addition I have restart Qlikview services please help.

Thanks,

Arvind Patil

2 Replies
arvind_patil
Valued Contributor III

Re: NPrinting 17 - Generating cache status

HI Team,

I got solution as below:

1. Stop all Nprinting Services.

2. Take Backup of all Folder C:\Program Data\Nprinting

3. Delete Nprinting folder.

4. Restore server

5. Restart Nprinting Services

6. Copy All files from backup file in Nprinting folder and store back to the C:\Program Data\Nprinting\

7. Reload Metadata.

It work for Me.

Thanks,

Arvind Patil

Chanty4u
Esteemed Contributor III

Re: NPrinting 17 - Generating cache status

Hi Arvind,

no need to do every time deleting the folder and all.

[even i got the same when i was in starting np]  last 5months i didnt get the same issue.

try to restrt the machine and server wait for some time it will be works fine,

and i believe latest Np version that bug is fixed.

Best

Chanty

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