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Partner
Partner

NPrinting 19 On-Demand AP

Hi,

I am trying to install and use On-Demand with QlikView 12 and NPrinting 19. I have followed all the instructions I found on the  qlik help site, including:

- Install add-on on the QVS

- Create a server connection to the qvw, add a report which is enabled for On-Demand

- Activate JWT authentication, add QVS to thrusted sites

- Associate NPrinting web console user with the report to the Windows Active Directory user 

But all I get to see when using the Access Point (access from the QVS machine using Firefox) is this:

 

AP_Menu.PNG

 

Any ideas what I missed? There are no reports to select... and it doesn't say "on-demand".

1 Solution

Accepted Solutions
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Employee
Employee

Hi,

Only the two scenarios on the page https://help.qlik.com/en-US/nprinting/April2019/Content/NPrinting/On-Demand/Install-Components.htm are supported:

- Installing Qlik NPrinting On-Demand on a Microsoft IIS hosted QlikView AccessPoint

- Installing the On-Demand Add-on on a QlikView Web Server hosted QlikView AccessPoint

So you need to be sure you followed the instructions under the second point. You could also check the article https://qliksupport.force.com/articles/000043182

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

6 Replies
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Support
Support

The On Demand button should appear on your tool bar menu. 

If it does not, then you need to install the On Demand components installer program on the QV IIS server if installed on a different computer from the QVS server.

We are just 'like' you & like to be liked when we provide a helpful answer and or when you press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!
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Partner
Partner

The Add-On is installed on the QVS machine.

Product Version of QVS: 12.10.20400.0

Any other ideas?

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Employee
Employee

Hi,

If you followed the instructions in https://help.qlik.com/en-US/nprinting/April2019/Content/NPrinting/On-Demand/Intro-On-Demand.htm you should see the On-Demand button.

Please try to refresh the browser cache or try with another browser.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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Partner
Partner

Might this be an issue: I'm using a QlikView Web Server hosted QlikView AccessPoint, not IIS. ?

Deleting Cache and trying it on IE did not change anything.

Highlighted
Employee
Employee

Hi,

Only the two scenarios on the page https://help.qlik.com/en-US/nprinting/April2019/Content/NPrinting/On-Demand/Install-Components.htm are supported:

- Installing Qlik NPrinting On-Demand on a Microsoft IIS hosted QlikView AccessPoint

- Installing the On-Demand Add-on on a QlikView Web Server hosted QlikView AccessPoint

So you need to be sure you followed the instructions under the second point. You could also check the article https://qliksupport.force.com/articles/000043182

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

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Support
Support

Missing buttons may also be attributed to the QlikView Upgrade process which results in missing file extension information.

This is outlined in detail for your convenience in the article posted above by @Ruggero_Piccoli 

We are just 'like' you & like to be liked when we provide a helpful answer and or when you press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!