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Purushothaman
Partner
Partner

NPrinting Backup: Access Denied

Hi @Frank_S and @Lech_Miszkiewicz 

I am facing this error while I am doing a QlikNprinting backup at client server.  My command for NPrinting backup.

cd "C:\Program Files\NPrintingServer\Tools\Manager"

Qlik.Nprinting.Manager.exe backup -f C:\NPrintingBackups\NP_Backup.zip -p "C:\Program Files\NPrintingServer\pgsql\bin" --pg-password Superuserpassword

Error:

Purushothaman_0-1626853151817.pngPurushothaman_1-1626853171333.png

My current version of QlikNprinting: Nov 2019 SR1 (19.40.4)

Please help me to resolve the error. Thank you.

 

 

 

 

Labels (2)
2 Replies
Ruggero_Piccoli
Employee
Employee

Hi,

Please follow the backup procedure in documented https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/DeployingQVNprinting/Backing-up-Qlik...

I suspect you are running the Windows command tool as a normal user instead of as administrator or that you have a kind of security protection configured in the server that stopes the execution. Be sure also you are using one of the supported Operating Systems listed in https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/DeployingQVNprinting/System-requirem...

Best Regards,

Ruggero



Best Regards,
Ruggero
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Frank_S
Support
Support

What Ruggero stated should help to solve your your issue.

We are just 'like' you and like to be liked when providing a helpful answer. You may also press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!