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baarathi
Creator III
Creator III

NPrinting Email delivering only to one recipient

I have scheduled NPrinting Task, I delivers mail only to NPrinting Admin mail account. Remaining recipients do not receive the mail. Any suggestion to overcome this.

1 Solution

Accepted Solutions
Ruggero_Piccoli
Support
Support

Hi,

Check the Destinations tab in the task to be sure that the email delivery is enabled for both users. Be sure that the second is enabled in the User part of the administration area.

Check the task details in the Task Execution page and read if there are error messages.

Be sure not to exceed the maximum attachment size admitted by your SMTP server.

Check the Qlik NPrinting logs.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

4 Replies
Somasundaram
Creator III
Creator III

Hi,

 

Mention those who are need to receive./

 

 


-Somasundaram

If this resolves your Query please like and accept this as an answer.
baarathi
Creator III
Creator III
Author

 

@Somasundaram In this scenario i have 2 users who need to recieve mails. Out of which one is admin. Mail is received only to admin

 

tempsnip7.png

Ruggero_Piccoli
Support
Support

Hi,

Check the Destinations tab in the task to be sure that the email delivery is enabled for both users. Be sure that the second is enabled in the User part of the administration area.

Check the task details in the Task Execution page and read if there are error messages.

Be sure not to exceed the maximum attachment size admitted by your SMTP server.

Check the Qlik NPrinting logs.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
baarathi
Creator III
Creator III
Author

Thank You @Ruggero_Piccoli Destination tab was filled correctly. There was some other problem. It works fine now.