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I'm looking at the Engine dropdown found in "Admin" > "Engine Manager". Is the Address field the location of an NPrinting installation, or a QlikSense installation?
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Enter the hostname of the machine running the NPrinting Scheduler service (NPrinting Server). See point 6 in the online help: https://help.qlik.com/en-US/nprinting/February2018/Content/DeployingQVNprinting/Adding-a-Qlik-NPrint...
To determine the computer name, open the System properties page and use the Computer name parameter, without the domain name. You cannot use the IP address.
HTH - Daniel.