Qlik Community

Qlik NPrinting Discussions

Discussion Board for collaboration on Qlik NPrinting.

Announcements
Customer & Partners, DEC. 9, 11 AM ET: Qlik Product & Strategy Roadmap Session: Data Analytics REGISTER NOW
cancel
Showing results for 
Search instead for 
Did you mean: 
jesus_gomez
Contributor II
Contributor II

NPrinting Error Method "GetLayout" timed out when reloading Metadata

Hello everyone,

we are working with Nprinting since April with 17.3.0.0 version. Today we have reload metadata and the process ends with error "Method "GetLayout" timed out"


any ideas?

Thank you very much in advance2017-06-15_13-27-53.png



1 Solution

Accepted Solutions
yko
Employee
Employee

There have been some performance issues resolved in the metadata reload step since 17.3.0. You might want to try with a later release.

View solution in original post

6 Replies
avinashelite

What s the size of your app ?

jesus_gomez
Contributor II
Contributor II
Author

244.58 MB

Lech_Miszkiewicz

I believe you have successfuly reloaded metadata for this qvw in the past?

try rebooting nprinting box

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
jesus_gomez
Contributor II
Contributor II
Author

Hi Lech,

yes , two days ago we did the last reloading.

We have rebooted Nprinting several times with no good results

yko
Employee
Employee

There have been some performance issues resolved in the metadata reload step since 17.3.0. You might want to try with a later release.

View solution in original post

jesus_gomez
Contributor II
Contributor II
Author

After contacting with support, they suggested to upgrade to 17.3.1.

We have made it right now and the problem has disappeared, it seems everything is working fine.

Thank you very much