NPrinting Error

[#1]

Hi all,

I am experiencing an error on QlikView NPriniting. I have created a PDF report. Now, whenever I try to open the template, it shows an error, "Data at the root level in invalid". Line 1 Position 1".

I tried to perform everything again, create a new task and a report, the same error was displayed again.

Can any one please help me.

Rgds...Usama

[#2]

I am not familiar with that error

what type of template are you using?

can you possibly send the tempalte and qvw?

[sijojoseph22]

Please could you log off from the machine and try again.

[Frank_S]

Hello,

It's possible that you have a corrupted adobe PDF reader and or NPrinting installation..

1. Uninstall your Adobe product

2. Uninstall NPrinting

3. Reboot

4. Reinstall Adobe

5. Reinstall NPrinting*

*When reinstalling NPrinting, ensure that you are installing NPrinting and adobe as an Administrator on the local machine.

-log on as a local machine administrator

-right click on the installation file and select 'run as administrator' from the context menu.

-complete the installation

-reboot the computer again.

If you continue to experience Technical Support issues, please contact the Qlik Support desk at the link below:

Technical Product Support | Qlik