NPrinting (Feb 2018) Error Message

[fcecconi]

I am trying to update the report (Excel Format) using the designed, but I am getting the following error message

---------------------------

Error

---------------------------

HTTP call error sending request https://ktmc-demo.eastus.cloudapp.azure.com:4993/login, method POST. Http status code 429 (429)

---------------------------

OK  

---------------------------

I have rebooted the server,but that didn't solve the issue.

Any guidance is much appreciated

thanks

Frank

[fcecconi]

Looking at the log file for the web engine, I am seeing invalid credentials.  I am signed into the web app, so why is the error message?

[fcecconi · Accepted solution]

It appears to be a use cache issue.  When I reinstalled the software, I created a different password for the admin.  Once I updated to the original password, I am no longer receiving that error message.