NPrinting HTML Report Output Not correct on QA Server

[gdevarashettyhf]

I have 3 Servers - DEV, QA and PROD.

The created NPrinting HTMLReport output comes out good on DEV and PROD machine. But Not fine on QA. The output on QA has all chart images at the end and some "small error icons" shown up.

Raised a ticket to Qlik and they mentioning it as more of a server issue. Has anyone faced this issue?? We don't know exactly what to fix for.

This is what I think might be but need some expert advise.

1. Issue with Web Browser - all 3 machines have different versions of IE (DEV - IE9, QA - IE 11.0.9600.17691, PROD - IE 11.0.9600.17728)

2. Office - (DEV - office and outlook 2013 , QA & PROD - No Office or outlook)

[Daniel_Jenkins]

Hi Ganesh,

Regarding point 1, NPrinting On-Demand requires that you are on IE 10 at a minimum. I don't believe that is causing your issue as your DEV machine with IE 9 renders the report just fine and you are not using On-Demand anyway

You do not require Office if you are generating HTML reports, so point 2 is N/A IMO.

I suspect that your QA project is accessing a QVW (via a Connection) that is saved with WebView turned on. This can cause unpredictable layout issues. Is this the case?

- Daniel.