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Hi Friends,
I am getting below error while NPrinting job running from NPrinting server. manually jobs running good.
I am using NPrinting V 16.7.0 SR7.
Please help to solve the issue
"Error Connection error to \\data\qlikview_test\Source Documents\ITApps\1.Application\ABC.qvw; Access violation at address 0159C470 in module 'NPrintingSvc.exe'. Read of address 00000000"
Thank you.
Nayan
HI
When running job manually you are likely to use different user. Make sure service account running your nprinitng server has:
Solution:
Login/RDP to the server where NPrinting server is installed as NPrinitng service account user and try to access this path. If you cannot - then make sure you grant access for this account.
to be frank NPrinitng account should be like administrators with full access to all paths to avoid those issue.
BTW - it is unlikely that there is anything wrong with your template!!!
cheers
Lech
--------------------------------------------
When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.
May be template issue
HI
When running job manually you are likely to use different user. Make sure service account running your nprinitng server has:
Solution:
Login/RDP to the server where NPrinting server is installed as NPrinitng service account user and try to access this path. If you cannot - then make sure you grant access for this account.
to be frank NPrinitng account should be like administrators with full access to all paths to avoid those issue.
BTW - it is unlikely that there is anything wrong with your template!!!
cheers
Lech
--------------------------------------------
When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.
Hi Thanks for reply Lech.
It was working good from last one year and getting error from last 3 days only.
1. we are using NPrinting service account with full Admin right
2. Named CALs assigned to QV desktop and Service Account in QMC
3. Checked with leased Lic as well
but no use.
did you actually login as a service account, and then open qlikview desktop and tried to open the qlikview document used in this report? This test would exclude any access issues.
Maybe some policies changed and got reapplied - it is work checking manually!
also check this:
There is another thing
If you have implemented any macros in the qlikview application, you will need to give the permission when you open it for the first time with the nprinitng service account.
reagrds
Lech
No Macros used in app
regardles - still try to do everything in designer using service account instead of your user
NPrinting account must be a local computer administrator.
Hi,
Before to go ahead with the investigation, I would to suggest you to upgrade to 16.8 that is the latest version.
Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.