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Partner
Partner

NPrinting Job error

Hi Friends,

I am getting below error while NPrinting job running from NPrinting server. manually jobs running good.

I am using NPrinting V 16.7.0 SR7.

Please help to solve the issue


"Error Connection error to \\data\qlikview_test\Source Documents\ITApps\1.Application\ABC.qvw; Access violation at address 0159C470 in module 'NPrintingSvc.exe'. Read of address 00000000"


Thank you.

Nayan

1 Solution

Accepted Solutions
Highlighted

Re: NPrinting Job error

HI

When running job manually you are likely to use different user. Make sure service account running your nprinitng server has:

  • access to access point if you are running report on qvp connection which should be preferred
  • access to the path: \\data\qlikview_test\Source Documents\ITApps\1.Application\ABC.qvw if you are using local connection
  • has QlikView user licenese leased from the server
  • is able to open a document you are trying to run report from

Solution:

Login/RDP  to the server where NPrinting server is installed as NPrinitng service account user and try to access this path. If you cannot - then make sure you grant access for this account.

to be frank NPrinitng account should be like administrators with full access to all paths to avoid those issue.

BTW - it is unlikely that there is anything wrong with your template!!!


cheers


Lech

--------------------------------------------

When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.

View solution in original post

9 Replies
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Champion III
Champion III

Re: NPrinting Job error

May be template issue

Highlighted

Re: NPrinting Job error

HI

When running job manually you are likely to use different user. Make sure service account running your nprinitng server has:

  • access to access point if you are running report on qvp connection which should be preferred
  • access to the path: \\data\qlikview_test\Source Documents\ITApps\1.Application\ABC.qvw if you are using local connection
  • has QlikView user licenese leased from the server
  • is able to open a document you are trying to run report from

Solution:

Login/RDP  to the server where NPrinting server is installed as NPrinitng service account user and try to access this path. If you cannot - then make sure you grant access for this account.

to be frank NPrinitng account should be like administrators with full access to all paths to avoid those issue.

BTW - it is unlikely that there is anything wrong with your template!!!


cheers


Lech

--------------------------------------------

When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.

View solution in original post

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Partner
Partner

Re: NPrinting Job error

Hi Thanks for reply Lech.

It was working good from last one year and getting error from last 3 days only.

1. we are using NPrinting service account with full Admin right

2. Named CALs assigned to QV desktop and Service Account in QMC

3. Checked with leased Lic as well

but no use.

Highlighted

Re: NPrinting Job error

did you actually login as a service account, and then open qlikview desktop and tried to open the qlikview document used in this report? This test would exclude any access issues.

Maybe some policies changed and got reapplied - it is work checking manually!

also check this:

Access violation at address 01B54D5C in module ‘NPrinting.exe’. Read of address 00000000 – SQL Serve...

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
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Re: NPrinting Job error

There is another thing

If you have implemented any macros in the qlikview application, you will need to give the permission when you open it  for the first time with the nprinitng service account.

reagrds

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
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Partner
Partner

Re: NPrinting Job error

No Macros used in app

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Re: NPrinting Job error

regardles - still try to do everything in designer using service account instead of your user

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
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Employee
Employee

Re: NPrinting Job error

NPrinting account must be a local computer administrator.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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Employee
Employee

Re: NPrinting Job error

Hi,

Before to go ahead with the investigation, I would to suggest you to upgrade to 16.8 that is the latest version.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.