NPrinting OnDemand Error: Failed to get data from external source

[stwhelan]

We recently upgraded to NPrinting Nov 17 and utilize the OnDemand extension for report xls and pdf generation. However I now receive an error when i try to choose an app when setting up the NPrinting Connection.

Server Connection entered (and double checked)

Select app > no values to select from > error message 'Failed to get data from external source'

Any ideas? The preview function in NPrinting Template Editor works as expected.

thanks

Stewart

[Chanty4u]

could you share your qliksense extension properties?

and in Nprinting Ondemand setting did you entered server name  http or https ?

[baarathi]

@Chanty4u I have used https and i have also installed ssl certificate. Still I'm getting this error

Failed to get data from external source

Is there any other work around?

[Ruggero_Piccoli]

Hi,

You are answering to a very old question and you supplied very few details so I cannot understand your question.

Please start a new conversation and add all the details that are useful to describe your issue. Add the complete log files, useful screenshots and all the steps that are necessary to reproduce.

Best Regards,

Ruggero

[baarathi]

@Ruggero_Piccoli  Sure, I'll start a new conversation thread.