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Creator III
Creator III

NPrinting RPC Error

Hi

we are generating PixelPerfect PDF Reports with NPrinting. After approx 10min. we get Error "The RPC server is unavailable". I have not found any hints in the community about it. What could be the issue?

Thx - Marcel

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1 Solution

Accepted Solutions
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Support
Support

Re: NPrinting RPC Error

The RPC error always occurs when the QV desktop is closed during the processing of any NPrinting report.

Note: NPrinting sends API calls to the QV desktop and thus the QV desktop does the heavy lifting in the processing of an NP report. You must leave the QV desktop open.

Further if you do no have the QV desktop installed with your NP designer, server or QV server, then you must also do so.

If another process is closing your QV desktop during the processing of a NP report, you must address the process which is shutting down the QV desktop to ensure the QV desktop is left open.

We are just 'like' you & like to be liked when we provide a helpful answer and or when you press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!

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6 Replies
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Partner
Partner

Re: NPrinting RPC Error

Hi Marcel,

It could be issues in your network connectivity (WiFi, DNS, etc).

Try the "RPC quickfixes" paragraph:

http://social.technet.microsoft.com/wiki/contents/articles/4494.windows-server-troubleshooting-the-r...

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Support
Support

Re: NPrinting RPC Error

The RPC error always occurs when the QV desktop is closed during the processing of any NPrinting report.

Note: NPrinting sends API calls to the QV desktop and thus the QV desktop does the heavy lifting in the processing of an NP report. You must leave the QV desktop open.

Further if you do no have the QV desktop installed with your NP designer, server or QV server, then you must also do so.

If another process is closing your QV desktop during the processing of a NP report, you must address the process which is shutting down the QV desktop to ensure the QV desktop is left open.

We are just 'like' you & like to be liked when we provide a helpful answer and or when you press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!

View solution in original post

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Creator III
Creator III

Re: NPrinting RPC Error

Thank you for the valuable information!

Ok, I have to search for the reason why QV.exe unexpectedly crashes. Sometimes, the whole printing works fine, sometimes QV.exe quits. No clue why, as the QVW works fine when I use in with desktop.

Thanks again! Marcel

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Creator III
Creator III

Re: NPrinting RPC Error

Hi Frank -

I just received this error after Excel crashed. QlikView is still open and running.

I can't close the Template Editor...do I have to kill the process?

mike

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Partner
Partner

Re: NPrinting RPC Error

Hi Frank,

I too am having the same problems. And also I am not running any other QV except the one NP Design is calling on.

This is our DEV server with QV and NP Services running using different Server IDs. The NP designer 16 R3 and QV 11.2 R13 desktop are both on this server.

I am in the NP Excel Report template editor and when I try and change Margins, I get the error Window RPC and can not close the editor until I go into the Task manager and end NP Designer.

Any other work around I can try to solve this issue?

Thanks,

Tony

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Not applicable

Re: NPrinting RPC Error

Hi Marcel, did you figure out why the QV was crashing? I'm currently facing the same issue

Thanks