NPrinting SSL certificate problem

[nerakeglevic]

Hi, 

I have a problem with NPrinting certificates. 

So, a client uploaded keys with password and it does not work. After we restart web engine we cannot access nprinting console.

Once they uploaded key without pass, everything is working.

For them, it is not an option to have it without pass.

Do you know what would cause the problem?

NPrinting version is May 2021 SR1.

Thank you.

Br,

Nera

[Lech_Miszkiewicz · Accepted solution]

In the link below you can find that statement: "(NPrinting CANNOT have a passphrase on the .key file)"

https://community.qlik.com/t5/Knowledge/How-to-configure-a-pfx-certificate-for-use-with-NPrinting-We...

I guess there is nothing more you can do.

cheers

[nerakeglevic]

Thank you, you can close the task.

Br,

Nera