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NPrinting Server error during installation: "file is being used by another process"

Hello,

We've encountered the following error after adding OnDemand NPrinting Project file:

The action can't be completed because the folder is open in another program


Has anyone else had this problem?


Thanks in advance!


Olga

nprinting addfile.PNG

nprinting error.png

1 Solution

Accepted Solutions
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Re: NPrinting Server error during installation: "file is being used by another process"

The issue has been fixed by a server reboot. It looks like it was caused by hanging qv.exe processes.

7 Replies
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Re: NPrinting Server error during installation: "file is being used by another process"

I unfortunately cannot read the error message (can't translate it) but are you getting the rror when trying to start the service?  What action is taking palce which causes the error to appear

you said you started to encounter the error when you added on demand but you also state the error is encountered during installation?

did you not have the nprinting service isntalled prior to on demand?

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Re: NPrinting Server error during installation: "file is being used by another process"

Hi Adam,

The error message appears during NPrinting installation. It says that the file is being used by another application/process , which  is srtange however as I have tried to remove the file manually and it worked...

In the insallation guide, they tell you to select OnDemand.nsq. There is also another file available, NPrintingTraining.nsq. Should we be choosing this one instead?

Thanks in advance,

Olga

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Re: NPrinting Server error during installation: "file is being used by another process"

if you want to test/play with the on demand functionality, you should use the on demand.nsq.

the training.nsq is more for how to build report, filters etc

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Re: NPrinting Server error during installation: "file is being used by another process"

also, what is it that you are isntalling?  is it NPrinting server?  was it installed before?  you do not need to isntall nprinting server for on demand if you have installed the server previously

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Re: NPrinting Server error during installation: "file is being used by another process"

We're installing NPrinting server for the first time. At some point, it asks you to select a project file to be able to continue the installation process.

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Re: NPrinting Server error during installation: "file is being used by another process"

I have not done an isntall in a while - did not realize it requred to specify an nsq

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Re: NPrinting Server error during installation: "file is being used by another process"

The issue has been fixed by a server reboot. It looks like it was caused by hanging qv.exe processes.

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