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baarathi
Creator III
Creator III

NPrinting Task Successful Mail not Received

I have scheduled a task to deliver reports through mail. As mentioned in screenshot below. Task is successful. But the mail is not getting delivered. I have tried sending test mail in the settings. The mail gets delivered. Any suggestion on why mail is not delivered?

tempsnip3.png

15 Replies
baarathi
Creator III
Creator III
Author

@pradosh_thakur Thank You Pradosh.

Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi,

I would still look at SMTP logs on SMTP server. 

If test email comes out maybe your attachement is too big or maybe you are sending too many emails from NPrinting and anti spam kicks in?

regards

Lech

 

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
baarathi
Creator III
Creator III
Author

@pradosh_thakur I have figured the problem. Actual problem is that the mail is getting delivered only to Admin account of NPrinting.

pradosh_thakur
Master II
Master II

Does this mean you have added no user that can receive a mail ?

Anyways happy that you found out the issues. Please close this thread.
Learning never stops.
baarathi
Creator III
Creator III
Author

@Lech_Miszkiewicz I have figured the problem. Actual problem is that the mail is getting delivered only to Admin account of NPrinting.

pradosh_thakur
Master II
Master II

please close the thread.
Learning never stops.