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Partner
Partner

NPrinting Template Error "still open"

Hi,

we created an Excel template with NPrinting 17 Designer.

Normaly it works fine but with one of the Reports we first get an general Error message when we try to open the Designer.

If we confirm this Error and try to open twice we got the Message that the Designer cannot be opened twice.

The Excel Template is still open in Local\Temp Folder.

Did anyone else got this Problem and how could this be prevent?

We recreated the Template now.

Thanks!

Annika

7 Replies
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Champion III
Champion III

yes

you have to open designer at once a time ,

you can't open two designers at a time,

solution:

go to task manager -->process --> and kill the all running excels [End tak]

and open the designer it will work.

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Creator
Creator

hi ,

Is it happing only one excel ? or everytime?

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Partner
Partner

I know that you can't open two designers at a time.

there is no excel process running in the task manager.

Just the Excel Template is still open in the Local\Temp folder.

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Partner
Partner

hi,

at this time it's just one excel with a pivot table.

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Champion III
Champion III

try to close all the designer and excel opened in server/desktop and check once

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Partner
Partner

It's still the same issue

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Employee
Employee

As suggested, in these cases, the solution is kill all the Qlik NPrinting Designer and Microsoft Office (Excel in this specific case) by using the Windows task manager. If this doesn't work, reboot the computer where the Designer was open, this will kill all crashed process.

Best Regards,

Ruggero

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When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
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When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.