NPrinting Template Error

[AdamQuick]

We are receiving the below error when trying to edit any reporting template within NPrinting.

 

We have tried to repair the online Office 365 suite

We have tried altering the compatibility settings within the Excel files as well as altering the version to 14.430.20.298

We have tried Uninstalling and reinstalling the NPrinting Designer

We have tried restarting the affected server but still no luck.

Can you please urgently advise on next steps to resolve this issue?

Thanks

Adam

[mgranillo · Accepted solution]

See https://community.qlik.com/t5/Knowledge/Qlik-NPrinting-can-t-find-supported-reporting-template-edito...

[Lech_Miszkiewicz]

Also check this: one of workarounds worked for me in this case which I have explained in my answers there https://community.qlik.com/t5/Qlik-NPrinting-Discussions/NPrinting-Designer-cannot-find-template-edi...