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ifytra
Contributor III
Contributor III

NPrinting Upgrade Path Question

Dear all in the community,

 

We plan to upgrade our current Qlik environment (Sense September 2020 - NPrinitng November 2019 - v.19.40.3.0) to the latest version of NPrinting. I would like to ask if we can 'jump' directly to the latest version of NPrinting (May 2021) or do we need to install some previous version before the latest one. In the documentation section for NPrinting as well as in the community, I could not locate any relevant information.

 

Many thanks for your time and answers,

iLiAS

Labels (2)
1 Solution

Accepted Solutions
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi, 

just FYI, your current configuration is not officially supported as per documentation stating that NPrinting should be on the same or later version which in your case: Sense September 2020 - NPrinitng November 2019 - v.19.40.3.0 it isn't.

going back to your question:

You can jump directly to Qlik Sense November 2021 and NPrinting May 2021 SR2 which is officially supported.

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.

View solution in original post

4 Replies
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi, 

just FYI, your current configuration is not officially supported as per documentation stating that NPrinting should be on the same or later version which in your case: Sense September 2020 - NPrinitng November 2019 - v.19.40.3.0 it isn't.

going back to your question:

You can jump directly to Qlik Sense November 2021 and NPrinting May 2021 SR2 which is officially supported.

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
ifytra
Contributor III
Contributor III
Author

Hi Lech,

 

We know that our Nprinting deployment is not supported and this is the reason for upgrading to the latest version.

 

Many thanks for your clarifying answer,

iLiAS

Ruggero_Piccoli
Support
Support

Hi,

For the benefit of all readers who will come across this conversation.

Together with the setups of the version you want to install, also download the Release Notes. In the chapter "Upgrade" of the Release Notes there is the complete and detailed list of all previous versions from which you can start to upgrade directly to the downloaded version. 

In the Release Notes you will find also other upgrading information that could be specific and needed for the selected version. So always start the upgrading procedure by reading the Release Notes and the Upgrade chapter of the help site.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
ifytra
Contributor III
Contributor III
Author

Hi Rugero,

 

Thanks for the useful information. I will keep that in mind for future upgrades.

 

Many thanks,

iLiAS