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jcrafford
Contributor
Contributor

NPrinting Upgrade to November 2018

Hi there,

We are on Qlik NPrinting February 2018 currently.

Can you upgrade straight to Qlik NPrinting November 2018?

Or do you need to install the other updates that came after February 2018 first?

Regards

Johan

4 Replies
Daniel_Jenkins
Specialist III
Specialist III

Hi,

You can upgrade directly. As best practice always take a backup first.

See: https://help.qlik.com/en-US/nprinting/November2018/Content/NPrinting/DeployingQVNprinting/Upgrading-...

HTH - Daniel.
jcrafford
Contributor
Contributor
Author

Hi,

Thanks for the quick response. 

It is a VM server so we will take a snap of the whole server before upgrade.

Thanks

Johan

Ruggero_Piccoli
Support
Support

Hi,

I agree with Daniel, I would to add that there is an update chapter also in the release notes with the list of versions suitable for direct upgrade.

Best Regards,

Ruggero



Best Regards,
Ruggero
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gandalfgray
Specialist II
Specialist II

Just be aware that there is a bug in Nprinting November 2018 which affected us (and at least one other customer.)

 

We had to rollback the upgrade to get Nprinting working again

 

There is a knowledge article about the bug, named

"NPrinting Schedule service goes down after an upgrade to NPrinting 2018 November release"

 

None of the workarounds worked for us