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slondono
Partner - Creator II
Partner - Creator II

NPrinting16: "delete old recipients" does not working

Hi guys

I have an import recipient task that reads a Excel file. This excel contains this:

Name                    email               Group

john                       xxx                  group1

andres                    yyy                 group2

javier                      zzz                 group3

The import task works perfectly. And the groups are ok. The problem is when i change the excel file for example for

Name                    email               Group

john                       xxx                  group1

andres                    yyy                 group1

javier                      zzz                 group1

(all in group1)

When i recharge the task then the result is this:

group1: john, andres, javier

group2: andres

group3: javier

But the result expected is just

group1: john, andres, javier

Is like it was not deleting the olds recipients, yes im sure i´ve checked the "delete old recipients" box.

Can someone help me? please

1 Solution

Accepted Solutions
Daniel_Jenkins
Specialist III
Specialist III

Hi Sebastian,

You also need to set ClearGroupList to 1 (or Yes or True). The groups group2 & group3 will remain but recipients in the list will be removed from them.

Take a look at this document: Filter Syntax, Parameters, and Options for Importing Recipients

HTH - Daniel.

View solution in original post

2 Replies
Daniel_Jenkins
Specialist III
Specialist III

Hi Sebastian,

You also need to set ClearGroupList to 1 (or Yes or True). The groups group2 & group3 will remain but recipients in the list will be removed from them.

Take a look at this document: Filter Syntax, Parameters, and Options for Importing Recipients

HTH - Daniel.

slondono
Partner - Creator II
Partner - Creator II
Author

Works good