New NPrinting server installation: Unable to access NPrinting GUI console outside of the server?
Hello NPrinting group,
We have installed NPrinting Server and Engine in a single node environment.
The installation was successful and we were able to connect NPrinting to Qlik Sense server all thanks to the guides on Help site.
But we are unable to access the NPrinting GUI console outside of the server. It works in the server e.g. https://ServerName:4993/#/dashboard. From inside the server we can access the console and create things.
But this does not work outside the server. E.g. as a user accessing from my laptop.
We have Internet connectivity etc and the server is online etc so I am not sure what is the issue or extra configuration required.
to check ports you can use telnet command. Lookup the syntax. However if you are not network admin I suggest you chat to one as they may be aware of any other things which may prevent NPrinting from beeing accessible.
Make sure you give them documentation from Https://help.qlik.com so they can review all ports and setups required.