Qlik Community

Qlik NPrinting Discussions

Discussion Board for collaboration on Qlik NPrinting.

Announcements
Qlik Analytics Tour 2020 Online. Begins August 10th. Register Today
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Contributor III
Contributor III

Not being able to certificate NPrinting engine

Hi,

i installed NPrinting on the same Server as Qlikview Server. I followed the instructions and after creating the engine i wanted to certificate the engine, but i don't see the certification box.

The engine is offline and i'm not able to get it to work.

 

Thanks in advance!

Tags (1)
6 Replies
Highlighted
Employee
Employee

Re: Not being able to certificate NPrinting engine

Hi,

As documented in https://help.qlik.com/en-US/nprinting/April2019/Content/NPrinting/DeployingQVNprinting/Supported-uns... installing QlikView Server and Qlik NPrinting Server and/or Engine on the same computer is not supported. So, first of all, please install them on two different computers.

If you are using September 2017 I also suggest to upgrade to latest version (November 2019) to benefit of all solved issues.

If the issue persist, be sure the Qlik NPrinting Engine Windows service is running, be sure you met all the installation requirements and check the log files. I cannot say more with the supplied information.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Highlighted
Contributor III
Contributor III

Re: Not being able to certificate NPrinting engine

Hi,

i installed the NPrinting Server & Engine now on a second Server and removed every nstallation of NPRinting on the first one.

I still don't have the window where i could type in the certificate for the engine.

Highlighted
Employee
Employee

Re: Not being able to certificate NPrinting engine

Hi,

Are you installing November 2017? If yes November 2017 has not the certificate password https://help.qlik.com/en-US/nprinting/November2017/Content/DeployingQVNprinting/Adding-a-Qlik-NPrint...

It was added in September 2018 https://help.qlik.com/en-US/nprinting/September2018/Content/NPrinting/DeployingQVNprinting/Adding-a-...

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Highlighted
Contributor III
Contributor III

Re: Not being able to certificate NPrinting engine

Thanks for the information, but the engine stays offline and doesn't go online in a few seconds like the discription says.

Highlighted
Employee
Employee

Re: Not being able to certificate NPrinting engine

Hi,

Can you attach the engine log file?

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Highlighted
Support
Support

Re: Not being able to certificate NPrinting engine

Please check the following article:

New Engine Certificate Installation Process and Resolving NP Engine Offline

https://support.qlik.com/articles/000059277

We are just 'like' you & like to be liked when we provide a helpful answer and or when you press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!