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amaldgreen
New Contributor

Nprinting 16.5 SR5 can't refresh object list

I make a new connection. Qlikview application open when I click OPEN from connection wizard. But when I click Refresh Object List. Application being Not Responding. And it take long time without any error message. Please help.  

8 Replies
lech_miszkiewic
Honored Contributor III

Re: Nprinting 16.5 SR5 can't refresh object list

how big is this application?

amaldgreen
New Contributor

Re: Nprinting 16.5 SR5 can't refresh object list

5MB

lech_miszkiewic
Honored Contributor III

Re: Nprinting 16.5 SR5 can't refresh object list

What is your QlikView viersion?

I assume it is only test application and it does not have section access or any other security?

amaldgreen
New Contributor

Re: Nprinting 16.5 SR5 can't refresh object list

It is 11.2 SR6 (server) and Qlikview 12 in my PC.

It is test application. I am able to open with password which I am set up in Nprinting.

lech_miszkiewic
Honored Contributor III

Re: Nprinting 16.5 SR5 can't refresh object list

Well, in this case you are running "unsupported" configuration.

Couple of questions:

  • where is NPrinting designer installed?
  • what type of connection you are using qvp or local?
  • can you downgrade to QlikVIew 11.2 SR (same as server)?

You need NPrinting 16.6 to run with QlikView 12. I would actualy recommend to use the same QlikView (SR) version for both: Server and Designer when used with NPrinting.

I am not sure whether this can be a problem but i would suggest to starte with supported setup and then troubleshoot if there are still issues.

If you want to stay with QlikView 12.X upgrade your NPrinting to 16.6 (but read below articles before)

cheers

Lech

see this for more details:

Qlik Sense 3.2.3 AND QlikView NPrinting 16.6 now available

QlikView 12.10 Service Release 5 out now

mkelemen
Contributor III

Re: Nprinting 16.5 SR5 can't refresh object list

Hi Amal,

I had the same problem when using v12 client to connect to server v11.2. Downgrading the Client to 11.2 solved the problem.

Generally the client and server should have the same version (but from my experience the SR does not matter).

BR,

  Matus

amaldgreen
New Contributor

Re: Nprinting 16.5 SR5 can't refresh object list

Nprinting Designer install in client and using qvp. No, didn't downgrade as of now.

lech_miszkiewic
Honored Contributor III

Re: Nprinting 16.5 SR5 can't refresh object list

as mkelemen‌ said, a i have expected try to go for supported setup (version between server, desktop and NPrinting)

regards

Lech

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