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maria_cecilia_l
New Contributor III

Nprinting 17.1 doesn't refresh the data

Description

we are trying to send 350 comercial reports, everyday but the information refresh everyday, but the report is the same every day

Steps to Reproduce

Description

we are trying to send 350 comercial reports, everyday but the information refresh everyday, but the report is the same every day

Steps to Reproduce

Nprinting 17.1 is working with Qlikview 11.2 R13 in a standalone server.

QlikView is working with a desktop client, and it refresh the data everyday with a Windows task.

Nprinting is sending the same report everyday, and the data is not updating.

Tags (1)
12 Replies
Not applicable

Re: Nprinting 17.1 doesn't refresh the data

Maria,

It's a known issue.

See attached work around if you're using a server connection.

Best

Aran

manuele_silvest
New Contributor II

Re: Nprinting 17.1 doesn't refresh the data

Good morning,

my customer doesn't have qlikview server, but only qlikview desktop with local license.

How can we do?

Thanks,

Manuele

maria_cecilia_l
New Contributor III

Re: Nprinting 17.1 doesn't refresh the data

Hi Aran

thank you for the response, but we are working with a QlikView Desktop.

Regards, Maria Cecilia

maria_cecilia_l
New Contributor III

Re: Nprinting 17.1 doesn't refresh the data

Hi Manuele

are you refreshing the data with a .bat?

since we upgrade the server(more RAM) it started working better, not perfect, but better.

regards

manuele_silvest
New Contributor II

Re: Nprinting 17.1 doesn't refresh the data

Goodmorning Maria,

yes, with a .bat or directly in qlikview desktop with the reload button.

My server has 8 GB RAM...and the qvw used for the test has only 3 lines loaded by inline...A, B, C.

After the reload of a new line "D", nprinting doesn't refresh the data and shows only A,B,C.

thanks

Manuele

manuele_silvest
New Contributor II

Re: Nprinting 17.1 doesn't refresh the data

One workaround solution is force the restart of all NPrinting services after the reload of qvw in QlikView desktop.

net stop "service name"

net start "service name"

Regards

Manuele

Not applicable

Re: Nprinting 17.1 doesn't refresh the data

Hello,

we have same problem.

THe Problem is not to reload data. Even if we manually reload data and save the qvw the problem persists.

The problem is that nprinting doesn't take the new data, even when the qvw has new data!

The problem could be a caching problem?  when I kill all qv.exe on then nprinting server, then data is up to Date.

maria_cecilia_l
New Contributor III

Re: Nprinting 17.1 doesn't refresh the data

It was enough for us to address the problems of Nprinting 17.1, we decided to reinstall Nprinting 16 and start again.

Best regards

anjali0108
Contributor II

Re: Nprinting 17.1 doesn't refresh the data

HI Manuele,

How do I line up this task with my tasks running in QMC?

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