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narender123
Valued Contributor

Nprinting 17 URL not working

Hello All,

I am working in Nprinting designer and facing some issue.error1.jpg

This screen showing only Report tab how I can create App and do the setting .

In starting screen was showing all tabs to create and schedule jobs but now not showing .

Error2.jpg

You can in above screen admin/engine URL not working but in starting it was working.

Please tell me the issue ??

Thanks,

Narender

9 Replies
narender123
Valued Contributor

Re: Nprinting 17 URL not working

Anyone know about this issue??

ogster1974
Honored Contributor II

Re: Nprinting 17 URL not working

The user you have logged in as, have you changed their permissions to not be an administrator? Perhaps in a import user task?

Lech_Miszkiewicz
Honored Contributor III

Re: Nprinting 17 URL not working

Login to NPrinting as an admin. Go to: Admin-> Users and see what role user you are talking about has assigned to his/her name. Then go to User Roles and overview them. You simply have a role created/adjusted to only show report to certain people

regards

Lech

cheers Lech
When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution.
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Lech_Miszkiewicz
Honored Contributor III

Re: Nprinting 17 URL not working

Hi Narender - That actually is not an issue. It is user role management not done properly.

cheers Lech
When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution.
Please LIKE threads if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem.
sureshqv
Esteemed Contributor III

Re: Nprinting 17 URL not working

ask your admin to add the role  as user/developer to  view the dashboard.

Highlighted
narender123
Valued Contributor

Re: Nprinting 17 URL not working

Ok Thanks.

I have uninstalled it and reinstalled again. Now I can see the whole tabs.

No, I have created a task and schedule it. I run it manually but did not get success.

I checked the telnet smtp.gmail.com 587 which is not working.

So I have added this port in window firewall under inbound\outbound rule (587) but still, it is showing failed connection in Command prompt.

I am using this port because I am using this port in SMTP.GMAIL.COM with 587 port.

Please suggest to sort out this porblem.

Thanks

Lech_Miszkiewicz
Honored Contributor III

Re: Nprinting 17 URL not working

Hi, Again - this is an administration task, not related to NPrinting and i would suggest to talk to your network guys/admins.

If you are using Telnet and it is not working, first thing is to make it working and then focus on NPrinting. What do you reckon?

Cheers

Lech

cheers Lech
When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution.
Please LIKE threads if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem.
narender123
Valued Contributor

Re: Nprinting 17 URL not working

Hello Lech,

Thanks, for your reply.

Now URL is working well but the issue is that I am facing is to send an email via Nnprinting.

I have created a task and trying to run manually with smtp.gmail.com 587.

All is good without any bug but still I am not getting an email.

Is it port issue as have added 587 in window firewall inbound as well as in outbound rule.

Thanks.

Lech_Miszkiewicz
Honored Contributor III

Re: Nprinting 17 URL not working

Hi

Taking off firewall from machine where NPrinting is running will not make any difference if there is an external firewall between your network and internet.

oh, btw:

There is couple of things which came to my mind - first is an account you are trying to use fo smtp.gmail.com.

Is it just free-private gmail account or corporate account. The reason i am asking about that is that gmail has security policy on software trying to sent emails using smtp. You will have to go through this:

Sign in using App Passwords - Gmail Help

If you have already done it then my next questions are:

  • Are you using proxy in your network?
  • Is there any policy on your network?
  • Restrictions to access certain domains?

Once again - talk to your network admins - they will know what to do.

cheers Lech

cheers Lech
When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution.
Please LIKE threads if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem.
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