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shus_lopez
New Contributor II

Nprinting 17 engine always offline

Hi!!

I installed nprinting disigner, engine and nprinting server, i added an engine but this engine always is offline. i created rules in the firewall because i saw a video are explain how to switch online an engin but not works.

How to switch the status of engine.

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2 Replies
Support
Support

Re: Nprinting 17 engine always offline

Hi Jesus,

Ensure that the System, Service Account, outbound ports, licensing & all other requirements are met. Follow these help pages in turn:

  1. https://help.qlik.com/en-US/nprinting/June2017/Content/DeployingQVNprinting/Installing-qlikview-npri...
  2. https://help.qlik.com/en-US/nprinting/June2017/Content/DeployingQVNprinting/Adding-a-Qlik-NPrinting-...

HTH - Daniel.

shus_lopez
New Contributor II

Re: Nprinting 17 engine always offline

Hi Daniel !!!!

I was able to change the status of engine, the process was stop all qlikview services and uninstall the nprintng server, nprinting engine and nprinting diisigner, after that, restart the server and finally reinstall nprinting server.

Thanks for you help!!!