Skip to main content
Announcements
Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
cancel
Showing results for 
Search instead for 
Did you mean: 
o_ciotoli
Contributor II
Contributor II

Nprinting 17 verify connection issue

Hello,

i'm not able to verify anymore the connections in Nprinting:

connection issue 1.PNG

Looking from the webengine.log:

"Uncaught exception serving the request http://dwh-ix-001:4996/npe/connections/verify Already closed: The AMQP operation was interrupted: AMQP close-reason, initiated by Library, code=541, text="Unexpected Exception", classId=0, methodId=0, cause=System.IO.IOException: Unable to read data from the transport connection: An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full." ...


This connection worked properly 2 weeks ago, but few days ago i've tried again with this result. Does anyone had the same issue?

1 Solution

Accepted Solutions
Ruggero_Piccoli
Support
Support

Ciao Oreste,

Please check that all Qlik NPrinting Windows services are up and running. In case try to stop and restart them.

It seems a communication issue.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

4 Replies
Ruggero_Piccoli
Support
Support

Ciao Oreste,

Please check that all Qlik NPrinting Windows services are up and running. In case try to stop and restart them.

It seems a communication issue.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Balakrishnan_V
Employee
Employee

Greetings! As Ruggero suggested, kindly try to stop all the Qlik NPrinting services and reboot the server. If the issue still persists, Please check if any service stop command are timed out. If you are running batch file for start/stop NP services.

Thank You

Bala

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

Ruggero_Piccoli
Support
Support

Hi,

If after rebooting the issue is still present, please check or share here the log files.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
o_ciotoli
Contributor II
Contributor II
Author

Hello guys, thanks for the support. Restarting the server was enough to solve the issue!