Solved: Nprinting Designer error - Qlik Community

qumniusomnius · ‎2019-03-22

When starting Nprinting designer to Edit Template of a report I get an error "The given key was not present in the dictionary"

This happens on all apps and connections that previously worked fine. Also on apps without section Access, and without weird dimension names (starting with =).

There are no errors in nprinting server logs. Where can I see the error logs of the designer itself

We are using NPrinting November 2018

Ruggero_Piccoli · ‎2019-03-22

Hi,

It is a know problem (there is another conversation here in the community) that happens only with Internet Explorer in computer with latest Windows security updates.

Chrome, Edge and Firefox are not affected so the simpler workaround is to use a browser different tha IE until we will release a new Qlik NPrinting version with the fix.

Best Regards,

Ruggero

Best Regards,
Ruggero
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Bastien_Laugiero · ‎2019-03-22

Hello,

In addition please check this article https://support.qlik.com/articles/000068974.

1. The problem is affecting Internet Explorer only. Connect to the NPrinting Web console using a different browser. Firefox, Chrome and Edge have been tested successfully.
2. The problem can be solved by removing the Windows update KB4489881 (Monthly Rollup)

A fix is currently planned for next April 2019 release.

Hope this help!

Bastien Laugiero
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.