Qlik Community

Qlik NPrinting Discussions

Discussion Board for collaboration on Qlik NPrinting.

Announcements
Attend QlikWorld 2020 and hear keynote speaker, Malcolm Gladwell. $200 savings extended until March 15th Learn More
Highlighted
Employee
Employee

Re: Nprinting Error - Power Point

Hi,

I suspect you are doing something wrong in the template but with the information you supplied (for example without the full screenshot of the slide with the issue) it is not possible to go ahead with the analysis. 

I suggest you to open a support ticket. Include the template, the complete log files (not just a piece of one of them) and the steps to reproduce the issue.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Highlighted
Support
Support

Re: Nprinting Error - Power Point

Hi @Fanch 

I noticed that you appear to be using a customized pptx template.

Also there appears to be some kind of headers/footers in your template.

Please note that NPrinting does not support the use of NP tags in the headers and footers of MS Office documents. See  https://support.qlik.com/articles/000026081

There may also be some specific attributes in your custom template or your customer template itself may be corrupted.

I suggest the following:

1. recreate your report entirely without using your custom template and adding your chart objects two or three at a time. This will allow you to determine if any individual chart objects are problematic. 

2. make sure you are not using headers and footers especially typing NP tags into the headers and footers as this is not supported.

Give this a try and let us know how it goes.

Kind regards...

We are just 'like' you & like to be liked when we provide a helpful answer and or when you press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!
Partner
Partner

Re: Nprinting Error - Power Point

Hi all,

Ouch  😮... ok, i'll try this solution and i'll come back to you

Highlighted
Support
Support

Re: Nprinting Error - Power Point

By the way...the solution may be as simple as removing any NP tags from headers and footers within your report template if applicable. Custom templates are supported.

The rest of the solution is a suggestion to troubleshoot where the issue may be present.

We are just 'like' you & like to be liked when we provide a helpful answer and or when you press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!