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We have 2 reports that we use Nprinting to export to excel. 2 reports were working properly but suddenly one of the reports started not working. We can not export to excel. There is no error message given. It keeps pending on the screen like it is trying to generate the excel file but it does not end. Where can we check to understand what the problem is?
Hi...
We dont have enough information on what you are trying to do.
I suggest you prepare screenshots with step by step instructions on what you are doing so we could replicate your issue and give you some ideas.
What do you mean when you say "we cannot export to excel".
Do you mean:
With NPrinting you may want to check the logs on the server - if there is not enough information you may want to change their level to DEBUG. Info how to do this is on Https://help.qlik.com
Once you have more info what you are actually doing we may be able to help you more.
While the information you shared is limited, you may also try:
Make sure you are not using any unsupported QS items:
If you are still having the problem please provide more information including steps to reproduce the issue and images of errors as well as attaching logs.
Kind regards...