We just upgraded to Nprinting 17.3.1 and now existing filters do not work properly anymore. For instance we have a word report with 2 charts from the same qlikview dashboard. Both charts need the same filter on it, so we placed the filter on the report. Now it only filters on one of the charts (in 17.2 it worked on both). As a workaround I created a second (identical) filter and filtered chart1 with filter 1 and chart 2 with filter 2 and that works ok, but it shouldn't work like that. Making identical filter seems silly.
are the 2 charts sourced from seperate connections?
That's the only reason why I'd think your report filter wouldn't work for both.
Have you tried applying your filter in the dashboard and checking your chart results?
In preview and via task I get the same result. I tried putting the filter on the task, on the report and on both charts, all resulting in the same faulty report. The first chart with filtered results and the second without. I'll contact support. Thanks.
I was suggesting you apply the fitler in your dashboard only. Then check your 2 charts in the dashboard not NPrinting.
Have there been changes to the dashboard which requires a connection refresh?
Have you updated the 2 chart objects in your reports?
Is there another filter applied at either user or publishing level that combined with your report filter it effect one chart more than the other?
what type of filter are you applying? can you share an example?
is it QLiksense Np or Qlikview Np,
There is issue with filtering sometimes it will work some times it not,
you can give the filter when you preview it, and remove the filter at report level when you schedule it. in task you can ad the filter.